CLCOR: Implementing Cisco Collaboration Core Technologies

The Implementing Cisco Collaboration Core Technologies (CLCOR) course helps you prepare for the Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on implementation and operation of Cisco collaboration solutions.

You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

This course also helps you prepare you to take the exam, Implementing Cisco Collaboration Core Technologies (350-801 CLCOR), which is part of the new CCNP Collaboration, CCIE Collaboration, and the Cisco Certified Specialist - Collaboration Core certifications.

This course will help you:

• Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
• Implement Cisco Unified Communications Manager provisioning features
• Configure and troubleshoot collaboration endpoints

What's Included

• Official Cisco courseware
• Remote lab access

Prerequisites

• Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
• Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
• Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

Course Objectives

After completing this course, you should be able to:

• Describe the Cisco Collaboration solutions architecture
• Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
• Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
• Implement Cisco Unified Communications Manager provisioning features
• Describe the different codecs and how they are used to transform analogue voice into digital streams
• Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
• Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
• Implement a Cisco gateway for PSTN access
• Configure calling privileges in Cisco Unified Communications Manager
• Implement toll fraud prevention
• Implement globalized call routing within a Cisco Unified Communications Manager cluster
• Implement and troubleshoot media resources in Cisco Unified Communications Manager
• Describe Cisco Instant Messaging and Presence, including call flows and protocols
• Describe and configure endpoints and commonly required features
• Configure and troubleshoot Cisco Unity Connection integration
• Configure and troubleshoot Cisco Unity Connection call handlers
• Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
• Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
• Define QoS and its models
• Implement classification and marking
• Configure classification and marking options on Cisco Catalyst® switches

Course Outline

• Module 1: Cisco Collaboration Solutions Architecture
• Module 2: Call Signaling over IP Networks
• Module 3: Cisco Unified Communications Manager LDAP
• Module 4: Cisco Unified Communications Manager Provisioning Features
• Module 5: Exploring Codecs
• Module 6: Dial Plans and Endpoint Addressing
• Module 7: Cloud Calling Hybrid Local Gateway
• Module 8: Calling Privileges in Cisco Unified Communications Manager
• Module 9: Toll Fraud Prevention
• Module 10: Globalized Call Routing
• Module 11: Media Resources in Cisco Unified Communications Manager
• Module 12: Webex Calling Dial Plan Features
• Module 13: Webex App
• Module 14: Cisco Unity Connection Integration
• Module 15: Cisco Unity Connection Call Handlers
• Module 16: Collaboration Edge Architecture
• Module 17: Quality Issues in Converged Networks
• Module 18: QoS and QoS Models
• Module 19: Classification and Marking
• Module 20: Classification and Marking on Cisco Catalyst Switches

Labs