CUICEU Training

The Cisco Unified Intelligence Center for End Users v1.1 (CUICEU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families.

If you are intending to take CUICAU, you do not need to take CUICEU, as CUICAU includes the content from CUICEU.

Duration:
5

Upcoming Dates

Apply
Class Date Class Hours Location GTR Price  
Date Range Date Range Live Online   $2995.00 Register Quote
Date Range Date Range Live Online   $2995.00 Register Quote
Date Range Date Range Live Online   $2995.00 Register Quote

What's Included

  • Comprehensive study materials and official Cisco courseware.

Course Objectives

After completing this course, you will be able to:
  • Provide a comprehensive overview of Cisco Unified Intelligence Center
  • Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports
  • Provide a detailed description of how to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods, such as creating thresholds, show/hide columns, and charts

Course Outline

Module 1: Cisco Unified Intelligence Center Overview

Lesson 1: Introducing Cisco Unified Intelligence Center

  • Cisco Unified Intelligence Center Primary Goal
  • Cisco Unified Intelligence Center Deployment Models
  • High-Level Architecture
  • Personalizing Reports
  • Operation, Administration, Maintenance, Provisioning
  • Using Cisco Unified Intelligence Center
  • Working with Stock Reports
  • Dashboards

Module 2: Cisco Unified Intelligence Center Administration and Security

Lesson 1: Managing Users and Security in Cisco Unified Intelligence Center

  • Security Model: Authentication
  • User Security
  • Predefined Cisco Unified Intelligence Center Objects
  • Permissions for Objects
  • Adding a User
  • Adding a User Group
  • Log In the New Users
  • Security Use Cases
  • Best Practices for User Security

Module 3: Cisco Unified Intelligence Center Reports

Lesson 1: Running Cisco Unified Intelligence Center Reports

  • Real-Time vs. Historical Reports
  • Stock Reporting Templates: Unified CCE
  • Review: Cisco Unified Intelligence Center Deployed with Unified CCE
  • Set Up Unified CCE as a Data Source
  • Run a Unified CCE Stock Report
  • Available Stock Reports: Unified CVP
  • Review: Cisco Unified Intelligence Center Deployed with Cisco Unified CVP
  • Unified CVP Stock Report output

Lesson 2: Using Permalinks

  • What Is a Permalink?
  • Report Permalinks
  • Dashboard Permalinks

Lesson 3: Modifying Cisco Unified Intelligence Center Stock Reports

  • How Reports Can Be Modified
  • Creating a Copy of a Stock Report
  • Modifying the New Report

Module 4: Cisco Unified Intelligence Center Custom Reporting

Lesson 1: Creating a New Cisco Unified Intelligence Center Report

  • Knowing Your Data Source
  • Reporting in a Multichannel Environment
  • Creating a New Report
  • Creating a Dashboard

Labs

  • Lab 1: Managing Users and Security in Cisco Unified Intelligence Center
  • Lab 2: Running a Stock Report
  • Lab 3: Creating Permalinks
  • Lab 4: Modifying a Stock Report
  • Lab 5: Creating a New Report