DCJAB: Deploying Cisco Jabber

Deploying Cisco Jabber (DCJAB) is a two-day instructor-led course that will prepare Cisco Unified Communications administrators the necessary skills to deploy a Cisco Jabber on-premise solution. During class, we will train Cisco Unified Communications administrators to meet the deployment requirements by configuring DNS, CUCM and IM&P servers, profile pictures, and Microsoft Active Directory in preparation for deployment of an on-premise Cisco Jabber solution.

Upcoming Dates

Class Date Class Hours Location GTR Price  


  • Working knowledge of CUCM and familiarity with Microsoft Active Directory and DNS

What's Included

  • Official Cisco courseware
  • Remote lab access

Course Objectives

After completing this course, you should be able to:

  • Describe the requirements for Jabber deployment
  • Configure DNS, CUCM, IM&P, and Active Directory for Jabber integration

Course Outline

  • Module 1: Cisco Jabber Overview
  • Module 2: Requirements for Jabber Deployment
  • Module 3: Configuring CUCM for Jabber Deployment
  • Module 4: Configuring IM&P for Jabber Deployment
  • Module 5: DNS Configuration
  • Module 6: Installing Cisco Jabber
  • Module 7: Adding Photos to User
  • Module 8: URI Dialing
  • Module 9: Using Jabber Features
  • Module 10: Collaboration Edge
  • Module 11: Troubleshooting


  • Lab 1: The Lab Topology
  • Lab 2: FQDN System Preparation
  • Lab 3: Configuring UC Services and Service Profiles on CUCM
  • Lab 4: Configuring LDAP Users for Jabber
  • Lab 5: Create CFS's in CUCM
  • Lab 6: IM&P Service Activation
  • Lab 7: Create the SIP Trunks to IM&P and CUC from CUCM
  • Lab 8: Setup the Presence Gateway and Publish Trunk on the IM&P
  • Lab 9 Configure SRV Records in DNS
  • Lab 10: Install Jabber on the HQPhone1 Desktop (no certificates preinstalled)
  • Lab 11: Install Jabber on the HQPhone2 Desktop (certificates manually preinstalled)
  • Lab 12: Install Jabber on the INTPhone1 Desktop (certificates added thru Group Policy)
  • Lab 13: Adding User Photos to Active Directory for Jabber Clients
  • Lab 14: Adding User Photos to a Web Server for Jabber Clients
  • Lab 15: URI Dialing
  • Lab 16: Jabber Testing
  • Lab 17: Persistent Chat