WITSHOOT (Troubleshooting Cisco Wireless Enterprise Networks) v1.1 training is a three-day class which provides students information to troubleshoot Cisco wireless networks. The course provides guidelines for troubleshooting Wi-Fi architectures of Cisco wireless components. WITSHOOT provides students hands-on labs to reinforce concepts. Concepts taught include troubleshooting Cisco AireOS Release 8.0, Cisco Prime Infrastructure Release 2.2, and Cisco Identity Services Engine (Cisco ISE) Release 1.3 features. WITSHOOT is targeted toward wireless network engineers with 3-5 years of experience in the networking or security fields.

Exam Number:
Exam Name:
Troubleshooting Cisco Wireless Enterprise Networks
CCNP Wireless

Upcoming Dates

Class Date Class Hours Location GTR Price  
Date Range Date Range Live Online   $2595.00 Register Quote
Date Range Date Range Live Online   $2595.00 Register Quote

What's Included

  • Comprehensive study materials and official Cisco courseware


It is recommended, but not required, that students complete the following exams:
  • Interconnecting Cisco Networking Devices Part 1 (ICND1)
  • Implementing Cisco Wireless Network Fundamentals (WIFUND)
It is recommended that students have basic knowledge of:
  • Cisco Prime Infrastructure
  • Cisco Identity Services Engine
  • Metageek Channelizer Software
  • Voice Signaling Protocol
  • Basic QoS
  • Application Visibility and Control
  • LAN switching

Course Objectives

Upon completion of the course, students will have the knowledge and skills to:

  • Describe troubleshooting methodologies.
  • Troubleshoot AP joining issues.
  • Troubleshoot client connectivity issues.
  • Identify and locate RF interferences.
  • Troubleshoot client performance issues.
  • Identify common wired infrastructure issues based on the output from common troubleshooting tools.
  • Troubleshoot WLC and AP high availability issues.

Course Outline

Module 1: Identify Common Troubleshooting Approaches

  • Lesson 1: Describing Network Troubleshooting Methodology
  • Lesson 2: Describing Network Troubleshooting Tools and Resources

Module 2: Identify Wireless Infrastructure Issues

  • Lesson 1: Troubleshooting Wireless-Related Wired Infrastructure Issues
  • Lesson 2: Troubleshooting AP-to-Controller Issues
  • Lesson 3: Troubleshooting Cisco FlexConnect

Module 3: Identify Core Wireless Infrastructure Issues

  • Lesson 1: Troubleshooting Client Connectivity Issues
  • Lesson 2: Troubleshooting Client Performance Issues

Module 4: Identify Wireless Security Issues

  • Lesson 1: Troubleshooting Client Authentication Issues
  • Lesson 2: Troubleshooting Guest Access Issues
  • Lesson 3: Troubleshooting Issues with RF-Related Security Threats