CompTIA A+

CompTIA’s A+ certification is the industry standard for validating the foundational skills needed by today’s computer support technicians and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. This international vendor-neutral certification requires passing two exams: CompTIA A+ Essentials Exam 220-901 and Practical Application Exam 220-902. This five-day training course is focused on CompTIA A+ certification exam preparation, and you'll gain necessary knowledge of basic computer hardware and operating systems. You will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, and preventative maintenance on desktop and laptop computers. You will also learn elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness.

Exam Number:
220-901, 220-902
Exam Name:
CompTIA A+ 220-901, CompTIA A+ 220-902
Certifications:
CompTIA A+
Duration:
5 Days

Upcoming Dates

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Class Date Class Hours Location GTR Price  
Date Range Date Range Live Online   $3395.00 Register Quote
Date Range Date Range Washington, D.C. $3395.00 Register Quote
Date Range Date Range Live Online $3395.00 Register Quote
Date Range Date Range Live Online   $3395.00 Register Quote

Prerequisites

This course requires that you meet the following prerequisites:

  • Students taking this course should have the following skills: end-user skills with Windows®-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer.
  • Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.

What's Included

  • A+ study guide
  • 50-question A+ pre-assessment
  • A+ certification practice exams
  • A+ review guide
  • 2 A+ exam vouchers (220-901 and 220-902)
  • Custom labs for hands-on learning

Course Objectves

During this course, you will learn:

  • Prepare for the latest A+ certification exams (CompTIA A Plus Certification Prep)
  • Fundamentals of computer technology
  • Install and configure PC operating systems
  • Configure common features for Android and Apple iOS mobile operating systems
  • PC components
  • Preventative maintenance
  • Operating system technologies
  • Communicate with customers in a professional manner
  • Computer hardware and peripherals
  • Network connections
  • Laptop and portable computing device components
  • Support printers and scanners
  • Secure PCs

Course Outline

Module 1: Troubleshooting

  • Lesson 1: Troubleshooting theory
  • Lesson 2: Safety

Module 2: Motherboards and CPUs

  • Lesson 1: Motherboards
  • Lesson 2: CPUs

Module 3: Computer Power Supplies

  • Lesson 1: Power supply connectors
  • Lesson 2: Power supply installation
  • Lesson 3: Power supply troubleshooting

Module 4: Memory

  • Lesson 1: Read-only memory
  • Lesson 2: Random access memory

Module 5: Computer Expansion

  • Lesson 1: Expansion interfaces
  • Lesson 2: Expansion card installation
  • Lesson 3: Connectors and cables

Module 6: Physical Storage

  • Lesson 1: Disk drives
  • Lesson 2: Redundant array of independent disks (RAID)
  • Lesson 3: Optical drives
  • Lesson 4: Other storage methods

Module 7: Input-Output Devices

  • Lesson 1: Input devices
  • Lesson 2: Output devices
  • Lesson 3: Dual input-output devices

Module 8: Display Devices

  • Lesson 1: Display types
  • Lesson 2: Display installation
  • Lesson 3: Display troubleshooting

Module 9: Operating Systems

  • Lesson 1: Windows versions and features
  • Lesson 2: Windows installation and upgrades
  • Lesson 3: Non-Windows operating systems

Module 10: Windows Management

  • Lesson 1: Operating system features and tools
  • Lesson 2: Control Panel utilities
  • Lesson 3: Command-line tools
  • Lesson 4: Troubleshooting

Module 11: Network Basics

  • Lesson 1: Classifying networks
  • Lesson 2: Network devices
  • Lesson 3: Internet connections

Module 12: Network Cables and Connectors

  • Lesson 1: Twisted-pair connections
  • Lesson 2: Coaxial connections
  • Lesson 3: Optical media

Module 13: Network Protocols

  • Lesson 1: TCP/IP settings
  • Lesson 2: Transport protocols
  • Lesson 3: Application protocols

Module 14: Wireless Networking

  • Lesson 1: Wi-Fi standards
  • Lesson 2: Wireless encryption

Module 15: Windows Networking

  • Lesson 1: Sharing and security
  • Lesson 2: Network connections
  • Lesson 3: Connection troubleshooting

Module 16: Virtualization and Cloud Computing

  • Lesson 1: Virtualization
  • Lesson 2: Cloud computing

Module 17: Mobile Devices

  • Lesson 1: Mobile device types
  • Lesson 2: Mobile device connectivity
  • Lesson 3: Mobile device troubleshooting

Module 18: Security Basics

  • Lesson 1: Security threats
  • Lesson 2: Threat prevention

Module 19: Securing Devices and Data

  • Lesson 1: Workstation security
  • Lesson 2: Mobile device security
  • Lesson 3: Security troubleshooting

Module 20: Securing Devices and Data

  • Lesson 1: SOHO router features
  • Lesson 2: Network security

Module 21: Printers and Multifunction Print Devices

  • Lesson 1: Printer technologies
  • Lesson 2: Printer installation
  • Lesson 3: Printer maintenance
  • Lesson 4: Printer troubleshooting

Module 22: Custom Computers

  • Lesson 1: Custom computer considerations
  • Module 23: Operational Procedures

    • Lesson 1: Environment
    • Lesson 2: Safety
    • Lesson 3: Content and privacy
    • Lesson 4: Professionalism